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Browse by Computer: Artificial Intelligence Bulletin Board Systems Communications Companies Computer Science Data Communications Data Formats Education & Training Emulators Graphics Design Guides and Directories Hardware Home Automation Human Resources Humor Mobile Computers Multimedia News & Magazines Programming Security System Management Technical Guides & Support   Site Search: Call Centers You are here: Home > Software > Communications > Call Centers Call Centers Listings Ansapoint Offering workforce management tools for forecasting agent staffing requirements at call centres. Astute, Inc. To deliver call center solutions and services. Blue Flag Technologies Ltd UK based company providing customer relationship management solutions including helpdesk, call centre and complaints management. Cacti Inc Offering random, scheduled, and continous call logging with screen, data, and email capture. CALABRIO Calabrio, Odysoft flagship product is a full Workforce Management and Optimization Software for contact centers. Calabrio serves thousands of users in North-America and Europe. Call Center Management A range of resources, including a call center strategic management guide, service level agreement template, transition plan, benchmarking audit kit, best practice presentation, and quick reference guide. Call Centers USA The one stop shop for all call centers need. CCI The one stop shop for outsource, offshore and indian call center. CenterPoint Solutions Develops information and management software for the call center industry which operates on Lucent PBX and Interactive Voice Response hardware. Chadbourn Marcath, Inc. Features supervisor displays, management reporting, wait time announcements, LAN/TV displays, and multi-site networking. Cognitor, Inc. Problem resolution for Call Centers. Composit Communications Specializes in customer relationship management solutions for call and contact centers. Also handles a variety of multimedia interactions, including traditional phone, VoIP, fax, email, or Web. Concerto Software (Nasdaq:CRTO) Provider of customer interaction management software. Contact Centre 24x7 Virtual exhibition for the call center industry. Contains the leading companies and updates of the latest news, seminars, and whitepapers. Data Collection Resources Provides call center monitoring software that replaces the cassette recorder by digitally saving monitoring sessions to a PC. Digisoft Makes Telescript, a call center software package. e-talk Corporation Provider of performance management technology for enhancing customer interactions. Envision Telephony Develops software solutions for quality monitoring, recording, and managing voice data in call centers. Harp: Call Centre Management Information Display System Offering management information display systems to control the distribution of information to the multi-site environment. HQ HyperQuality company provides quality monitoring service to customer care centers. Pages: 1 2 >>   Hot Categories: • Document Management • Component Frameworks • Languages • Data Recovery • Programming & Development Browse by Software: Business Communications Configuration Management Consultants Databases Desktop Publishing & Presentation Directories Education and Training Games and Emulators General Software News and Information Operating Systems Retailers Shareware & Freeware Software Engineering System Management Translation & Multilingual Support Word Processors & Office Suites

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